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Bank Balances vs landlord vision statements

Posted: Sat Mar 26, 2022 9:46 am
by kceblackgm
I have set a reconciled bank balance 0.00 in this case, but the LV statements do not match the actual bank balance.

I am wondering if deleted (not ignored) transactions are effecting the balance that LV is showing. All other transactions are reconciled.

In order to determine if this is what is causing this problem, does anyone know how to retrieve deleted transactions?

Re: Bank Balances vs landlord vision statements

Posted: Mon Mar 28, 2022 8:55 am
by roy
Hello

Thank you for your post

As you have seen, it is possible to delete or ignore transactions from the Reconcile page. These two actions have different effects

Ignored transactions update the Account Balance
Deleted transactions do not update the Account Balance

There is no way to retrieve deleted transactions within the software. If you want to re-add them, you will need to either re-import them or resynchronise your bank feed to put them back in to the system

Further, if your balances are incorrect, have a look at your opening balance and use the Bank / Card Transactions report to make sure that what Landlord Vision has for the balance that day is actually correct

Roy