Reconciling accounts

[cts8aolcom]

SO I linked the bank account and the income and expenses are showing on the reconciliation list, but there are two issues

I seem to have to manualy reconcile 90% of the payments and income and I have to do this my individual input as the banking shows balance only and no payments or expenses to match against?

Surely this is fixable?


Second issue is the account is generating invoices for rent automatically but not matching the payments to an invoice number. The reconciliation only shows the tenants reference to the payment which as we all know can be quite random. SO I can match payments with invoices and have to leave invoice number blank?

Can that be fixed?

[roy]

Hello

Thank you for contacting support

The Reconcile page matches based on the following criteria:

Date (to three days either side)
Amount (to the penny)
Description (as a best fit if there is more than one match on the first two criteria)

You need to ensure that you have your tenancies, mortgages and repeating expenses entered so that the software has something to match with. Also, ensure that the payment schedules show the correct amount and are on the right dates otherwise the software wont automatically find them

If your tenants are paying late or for less than the due amount then the software will not match them and you will have to find them yourself

Kind regards
Roy