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Changing monthly rental payment date

Posted: Sun May 12, 2019 6:33 pm
by markgreasl
Hi all. Apologies if this is a basic question; but I can't pin it down in the knowledgebase / help sections - what's the best way of implementing a change of rent date (pushing it forward for a tenant who wants to move from say 13th of the month to 25th each month) for current and future months? Is there a way to set that and the additional payment be generated automatically, as the change rent function just seems to be about the amount changing, rather than just the date? I thought about ending and starting a new tenancy but that seems v long-winded!? And adding an extra tenant charge manually doesn't change the underlying rent due date? Any advice would be much appreciated. Cheers

Re: Changing monthly rental payment date

Posted: Mon May 13, 2019 4:45 pm
by roy

Thank you for contacting support

To change the rent date, please do the following

Go to Tenant Manager > Tenancies and open the tenancy
Next to the Tenants header, click the pen (Edit) icon to get to the Edit Tenancy wizard
Click Add Another Payment Rule
In the new line that appears, enter the rent amount and put the start date to be the 25th of the month you are changing the rent (eg 25th May)
The software will then generate an adjustment invoice for the period from the 13th to the 24th May and will suggest a pro-rata payment based on the rent. You can use this or enter your own
Press Save

The software will now update the Payment Schedule based on these new rules. The Change Rent function is only for changing the rent amount from a given invoice date, not for changing the dates

Kind regards