Landlord Vision

Posted: **Wed May 23, 2018 8:55 am**

we have 2 former tenant arrears that are still included in the ' overdue payments' section on the dashboard.
Is it possible to separate these out from current arrears so we can report on former tenant arrears separately?
thanks in advance.

Posted: **Fri May 25, 2018 3:03 pm**

Hello

Thank you for contacting support

The only way you can do this really in Landlord Vision is to write off the income as bad debt. Go to Tenant Manager > Invoices > Add Credit Note and enter the sum that you are writing off for that tenant. Set the Credit Note to the Bad Debt item. You can find more detail here

https://landlordvision.userecho.com/kno ... g-bad-debt

Kind regards
Roy

Landlord Vision

removing former tenant arrears from total amount overdue on dashboard

removing former tenant arrears from total amount overdue on dashboard

Re: removing former tenant arrears from total amount overdue on dashboard