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Re: How to log DPS payments

Posted: Wed Feb 08, 2017 10:42 am
by admin
Hi,

For where deposits have been paid over to the DPS, you need to record this information under Tenant Manager => Tenancies => Click into the tenancy => Click on 'Manage Deposit' button on the 'Main Tenancy Details' tab or on the 'Deposit Scheme' tab itself. This will allocate the deposit to the relevant account for you. For deposits that do not appear on your bank statement i.e. they occurred years ago and you are only entering income/expenses from this tax year, then you simply need to manually reconcile the deposit transactions under Account Manager => Bank Accounts => Click into the bank account that the deposit has been recorded in => Hover your cursor over the transactions and select 'Ad-hoc Reconciliation'.

Admin.

Re: How to log DPS payments

Posted: Thu Mar 23, 2017 11:42 pm
by n_bochkare
Hello,
Coudl you please clarify how to reflect the situation correctly when a tenant has paid deposit to the letting agent who has protected it with DPS directly (on their name, not on teh landlord name)?
I have ticked teh box *deposit paid to letting agent*, but when I chose *Deposit forwarded to Custodian* it is require to chose one of my bank accounts.
The deposit amount paid by tenant is also appears as unallocated paiment due from letting agent to the landlord...
I am sure that I am missing something as teh situation itself is pretty common and tehre should be simple way to record it.
Please help!
:)